History before shipment
Give the range, connection, case type and last process medium. Report suspected overpressure, loss of fill or visible damage. Have the responsible plant team isolate the unit and agree on cleaning and acceptance before dispatch, particularly for hazardous or oxygen service.
Repair or replacement decision
Small sealed gauges and serviceable gauges can look similar from the front. Send the model and a rear view before assuming the movement can be repaired. If a repair is considered, request a separate quote for the post-repair checks needed by the plant.
Keep the symptom and the application together
If the pointer now rests above zero, note whether maintenance observed it on a removed gauge or while the gauge was still connected. Include which way the reading moved during normal use and whether the lens, pointer or case shows damage. A photo from service and a second of the rear label can identify the mechanism and mounting before anyone unpacks it.
For a liquid-filled gauge or one joined to a diaphragm seal, mark the complete assembly on the outward note. Discuss the service medium and handling arrangement with RTS before it travels.
A utility gauge off the line
Give the line tag as well as the gauge number. This helps stores return the accepted instrument or its replacement to the right connection.