Identify the configuration presented for testing
Record the serial number, the installed functions and the lead or adaptor used with the test analyser. State whether the equipment is a manual defibrillator, an AED or a combined monitor and defibrillator. A photo of the equipment label can resolve a model suffix without sending clinical records.
List the evidence needed at handover
For an output-energy comparison or a synchronisation timing check, identify the applicable manufacturer procedure and the fields your service report must contain. Ask for other fitted functions separately. If a service bench also needs its oscilloscope calibrated, list that instrument independently from the defibrillator and its dedicated analyser.
Identify the output record and the test conditions
An energy measurement and a synchronisation timing result describe different functions. Give the model-specific procedure and the conditions it requires for each, including the analyser load or accessory configuration where specified. If a combined unit also needs monitor or pacemaker functions checked, name those separately. The quotation should make clear which fitted functions will have records and which are outside the agreed work.
Attach the previous service report when the enquiry follows a repair or an inconsistent result. Keep its device serial number, procedure revision and reported conditions available for comparison. The equipment must be released by the responsible biomedical team for engineering bench work. RTS reviews the model, suitable analyser and requested scope before acceptance; the equipment owner reviews the completed service evidence and controls its return to use. No patient information is required to prepare the enquiry.
Keep customer-owned units identifiable
Use the original asset label and the workshop job number on the same line. Identify the address that receives the instrument and the team that receives the report. Confirm the required equipment preparation, lead set and analyser adapters with RTS before sending the unit.
Defibrillator analyzer calibration enquiries
List a defibrillator analyzer separately from the defibrillator it tests. Identify the energy, timing or other functions used by the engineering procedure and the associated input adapters or load configuration. Supply the previous calibration report and desired points. RTS will review the specialist references and method required; testing a defibrillator does not establish calibration of the analyzer itself.

